❓ Frequently Asked Questions

We currently deliver in Jasper, Ellijay, and nearby North Georgia communities. The fastest way to check: enter your address on our home page and we'll show you every restaurant that can deliver to you. We're actively expanding — check back if your area isn't covered yet.

It's simple: enter your delivery address on the home page, pick a restaurant, build your cart, and check out. You'll see the full total — including fees and taxes — before you pay.

Yes. At checkout, choose a future delivery date and time instead of "ASAP." Your payment method is authorized when you place the order and charged when the restaurant begins fulfilling it. You'll get a confirmation right away and a reminder closer to delivery time.

Yes — live tracking is built in. Once your order is placed you'll see real-time status updates from the moment the kitchen accepts it through to your driver arriving at your door.

Each restaurant sets its own delivery hours, which are shown on its menu page. You'll only see restaurants that are open and accepting orders when you browse.

Credit and debit cards (Visa, Mastercard, Amex, Discover — processed securely by Authorize.net), PayPal, Venmo, and Cash App Pay. We never store your full card number — only a processor-issued token.

Immediate orders are charged at the time you place the order. Scheduled orders place an authorization hold on your payment method when you order; the actual charge goes through when the restaurant begins preparing your food.

A delivery fee (based on distance) and a service fee are calculated and shown clearly before you confirm payment — no surprise charges. Applicable sales tax is also itemized.

Yes! Every new customer's very first order gets free delivery — automatically, no promo code to find or type. It shows up at checkout as a discount line item.

Yes. Enter the gift card code and PIN at checkout. Gift cards can be combined with other payment methods if your order total exceeds the card balance.

Yes — you can add or adjust a tip at checkout. If you'd like to tip after you see how the delivery went, there's also a tip link in your post-delivery receipt email. 100% of your tip goes directly to your driver.

Yes! Your account and order history moved with us to the new platform. However, our new system requires you to set a fresh password. Just tap Sign In then Forgot Password, enter your email address, and we'll send you a secure password-setup link.

Tap Sign In on any page, then Forgot Password. Enter your email address and we'll send you a reset link. If you also have a phone number on your account, you can request a text code instead.

Where alcohol delivery is offered by a restaurant, yes — but only if you are 21 years of age or older. You'll need to upload a photo of a valid government-issued ID (driver's license, state ID, or passport) during checkout. Our system reviews the ID using AI-assisted checks plus human review when needed. Your driver will also check your ID at the door before handing over any alcohol.

Contact us right away — the sooner the better. Use the chat widget on any page of the site, or email support@georgiadelivers.com. Tell us your order number and what's wrong, and we'll make it right with a refund, replacement, or account credit depending on the situation.

We'd love to have you. Visit our Drive for Us page for details on how to apply and what to expect.

Great — we're always looking to add great local restaurants. Check out our Work With Us page and get in touch.